The Group is fully dedicated to providing customers with unparalleled standard of products and service. This commitment to quality forms the cornerstone of New Toyo's market reputation as a reliable and efficient producer of specialty packaging materials.

To ensure consistency in product quality, the Group implements stringent quality control checks at every stage of the production process from the receipt of raw materials to the despatch of finished goods. The Group carries out a wide range of tests that cover image, colour and coating quality. Its quality control team, which is made up of experienced and skilled personnel, reviews and monitors product quality closely to ensure customers’ specifications are met. In addition, the Group also regularly conducts in-house reviews of its product development process to achieve continual improvements in end product and efficiency. The low manufacturing rejection rate of less than one per cent is a testament to the Group’s quality control system.

The Group's guiding principle is to continually invest and upgrade its testing equipment, manufacturing processes and materials to assure customers of the quality of products and services. It is this unwavering focus on quality assurance that underpins the Group’s ability to forge long-standing relationships with its major customers.